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EyeSpy Shield LLC. Your Silent Guard Against Digital Threats.

Return and Refund Policy

EyeSpy Shield LLC Innovations ("EyeSpy", "we", "our", or "us") values customer satisfaction. This Return and Refund Policy explains the terms under which refunds may be issued for EyeSpy software products and services.

1. Digital Product Policy

EyeSpy products are digital software services delivered electronically. Once the software license is activated or downloaded, it is considered used.

Due to the nature of digital products, returns are not applicable.

2. Refund Eligibility

Refunds will not be issued in the following cases:

We may collect personal and technical information when you:

  • Change of mind after purchase
  • Incompatibility with unsupported devices or operating systems
  • Failure to meet system requirements
  • User error, misuse, or unauthorized modification
  • Subscription renewals after the billing cycle has started
  • Partial usage of subscription period

4. Subscription Cancellation

You may cancel your subscription at any time. Cancellation will stop future billing, but no refund will be issued for the remaining subscription period.

5. How to Request a Refund

To request a refund, please contact EyeSpy Support with the following details:

  • Registered email address
  • Order ID or payment reference
  • Reason for refund request
  • Screenshots or error details (if applicable)

Support Email: support@eyespyshield.com

Our team will review your request and respond within 5 to 7 business days.

6. Refund Processing

Approved refunds will be processed to the original payment method. Processing time may vary depending on your payment provider.

7. Policy Updates

EyeSpy reserves the right to modify this Return and Refund Policy at any time. Changes will be posted on this page with an updated effective date.